When Communication Feels like a Heavy Lift

Have you ever hiked down 4 flights of stairs with a heaping pile of clothes and found yourself standing in the laundry room with no detergent?

Or with the detergent but no laundry card?

Or with the laundry card but no money on it?

It's painful. You can only complete the task if you have all 3 things at the same time.

With communication, it only works if you have 4 essential pillars aligned:
Message
Delivery
Mindset
Presence

If you’re clear on your message but don’t practice your delivery, it’s easy to get flustered when you’re nervous.

If you practice your delivery but think your content is boring, it will undermine your confidence every time.

If your message is muddled, no amount of rehearsing will make it clear to your audience.

If you perfect your message but your body is frantic, you won’t have a confident presence.


That’s why it’s important to to practice all 4 things. In coaching, you become a master at diagnosing which of the pillars is missing.

You learn the C.A.L.M.S. framework to ease your nerves and calm your mind.

You learn the S.H.A.P.E.S. tool to engage your audience.
You develop a mindset of experimentation so you don’t waste time procrastinating and perfecting.

The result is trusting yourself to get your message across even when you’re nervous.

I can’t promise that you’ll never have to hike up a few flights of stairs carrying a heavy basket of clothes.

What I can promise is that communication will no longer feel like such a heavy lift.

Grab the guide and take the first step to feeling more confident.
———————-

I’m Madeline and I turn introverts who are overlooked at work into confident communicators.
Book a SpeakEasy consult to discuss if working together is a good fit.

Madeline Schwarz
How coaching is different than Toastmasters

I was a member of Toastmasters for 4 years. Here’s what I learned:

  1. How to structure a speech

  2. How to answer questions on the fly

  3. How to stand in front of an audience without gripping the podium for dear life

Toastmasters is a great organization. I attended twice a month for 4 years. I saw that the people who do best stick with it for a long time.

What I didn’t learn is:

  • How to manage the firestorm of emotions that come up when standing in front of a crowd

  • How to stop arguing with the caustic thoughts in my head

  • How to move through the whopping vulnerability hangover you get from public speaking

Those are things I learned from coaching.

It’s why mindset is such an important part of my work.

It’s how I get clients past their overwhelming fear of saying the wrong thing, looking stupid and boring their audience to tears.

Coaching accelerates your results.

When I work with clients, we build not just a skillset, but also the mindset of confident communication. I’ve combined everything I learned in coach training, improv classes, Toastmasters and years of managing creative teams to make communication easier and more fun.

We use the work on your desk to practice:

  1. How to be clear and concise

  2. How to tell stories that capture attention

  3. How to calm your nerves and connect with your audience

  4. How to evaluate your presentations so you learn from each one

In the SpeakEasy Presentation Intensive, you get personalized guidance for your specific goals and your specific presentations.

We build in engagement strategies to make your presentations compelling.
We create a personalized practice plan—vastly more effective than practicing in your head.
We work through your specific challenges like rambling, shaky voice or fears of saying the wrong thing.

We experiment and evaluate so you see progress along the way. At the end, you walk a way with whole new relationship to public speaking.

Want to see how your current practice routine compares? I guarantee there’s at least one method you haven’t tried.

Book a SpeakEasy consult to talk through how it works.
———————-

I’m Madeline and I turn introverts who are overlooked at work into confident communicators.

10 Things You'll Learn in Coaching

I was on call with a prospective client whose friend told her that a coach would teach her how to breathe.

I do teach my clients a couple quick breathing techniques to help you calm your nerves.

But these are 10 other things you’ll learn:

☑ How to advocate for yourself.

☑ How to tell stories that connect with your audience.

☑ How to get your point across without rambling.

☑ How to deliver presentations that engage.

☑ How to introduce yourself to a room full of strangers.

☑ How to give constructive feedback without stepping on toes.

☑ How to set boundaries with your clients.

☑ How to make decisions without flipflopping for days.

☑ How to recover from stumbles when presentations don’t go as planned.

☑ How to build consensus with stakeholders and your team.

What would change if you could do these things?


Book a time to talk to me and find out.

I have coaching spots available in June.

 

Hi, I’m Madeline.

I help you develop quiet authority and articulate your vision in clear, concise messaging.

My clients have called me a lifesaver, career therapist and secret weapon. I can take all the ideas in your head and put them together in a way that makes sense and tastes good to other people.

Book a free discovery call.

Doing New Things is Scary

Sometimes that's getting on a bike, sometimes it's giving a presentation.

Twenty years ago I took a vacation to Vancouver with my friend Sandy.

People kept suggesting we rent bikes and bike around Stanley Park.

That sounded great, except for one problem – neither of us had been on a bike since we were kids. And neither of us were keen to test our skills in a large, unfamiliar city.

  • We walked for miles exploring the city.

  • We took the ferry to Granville Island and ate peach rosemary tarts.

  • We saw fireworks and took a boat ride with a local photographer.

After a week of repeated recommendations, we made our way to a bike store on our last day and rented bikes.

The shopkeeper suggested we test out our bikes in the parking lot to make sure the seat and handlebars were properly adjusted.

We nervously headed out to the parking lot and pedaled around in wobbly circles. No one in Vancouver wears helmets but after a few wobbly laps around the parking lot, I announced I was going back for a helmet and my friend did the same.

We spent the next few hours exploring the park, covering ground we wouldn’t have been able to see on foot and rebuilding our confidence on wheels.

When we got back to New York, my friend got a bike. It took me a few more years, but I too joined the ranks of city bikers.

Doing new things (or old things we haven’t done in a long time) is uncomfortable, scary and nerve wracking.

But it doesn’t mean you shouldn’t do them. It will probably require:

  • Looking a little silly

  • Taking action even when you’re scared

  • Being bad before you’re good

It’s the same with public speaking. The goal isn’t to get it perfect on the first try. It’s to do it even when:

  • Your voice is shaky

  • It’s nerve wracking having all eyes on you

  • Putting your ideas forward is vulnerable

With coaching, you learn to regulate your nerves so your voice stops shaking.

You practice talking about your ideas so they’re easier to articulate.

You implement mindset shifts so it’s less scary standing at the front of the room (or center of zoom).

SpeakEasy is like having a helmet, directions and road map all wrapped into one. We start with an audit to define your destination, identify challenges and map out a plan. We work together for a 2 month intensive so you have focused support instead of spinning your wheels. When a presentation crosses the finish line, I'm there to cheer you on. When it doesn't go as planned, I'm there to strategize and help refuel.

My client Erika hired me to help with a business presentation several years ago but the ripple effects changed everything.

It made sales conversations easy when she could explain the value of her consulting business

She booked her biggest project to date within a few months of working together.

She expanded to new product lines after listening to customer needs.

When do you want to change in your communication? Here’s a list to give you some ideas.

—————————-

I'm Madeline. I turn introverts who are overlooked at work into confident communicators.

I'm starting a new event series this month on communication. Sign up for my email to get an invite.

Madeline Schwarz
What To Do When Presentations Go Awry

Last week, on day five of solo parenting, I was frying eggs for dinner and cracked an egg on the side of a sizzling pan. What was supposed to slide INTO the pan missed and slid down the OUTSIDE of the pan, down the front of the stove, and onto the floor.

I was planning on sunny side up and now I had scrambled on the floor. My 8-year old looked at me, looked at the eggs, and started cracking up.

As I mopped up sticky eggs, I thought back to college when my boyfriend put an egg in his pocket for safe keeping. He was cooking and didn’t want the egg to roll off the counter while he prepped other ingredients.

This was not a full-proof plan.

We’ve all had failures:

  • Tech that failed 😬

  • Important points forgotten 😥

  • Presentations that missed the mark 😳

The question is not whether they happen. 

The question is how we react when they happen.

We can spend our time stewing in failure or we can spend our time evaluating the process and preparing for next time.

That’s why I teach my clients a simple 4 step formula: Explore, Experience, Experiment, and Evaluate.

  1. Explore your strengths and identify exactly where to spend your time.

  2. Experience new techniques where you actually feel prepared.

  3. Experiment and test out your strategies in real-life situations.

  4. Evaluate. 

These 4 steps in the B.U.R.S.T. Formula help you and your team:

  • mop up after failures

  • take consistent action even when things don't go as planned

  • expand your skills so you don’t put all your eggs in the same basket (or pocket)

As a result, it expands your communication skills, your confidence, and your momentum. 

These are 2 ways to get started.

1. Book time to talk to me

2. Download 4 Steps to Get Clear on Your Message and prep for any presentation even when you only have 5 minutes

Madeline Schwarz
Make your presentations interesting

Have you sat through a presentation that’s as interesting as chewing on cardboard?

These as the wasa crackers of presentations.

These crackers serve a purpose. They provide a durable delivery system to get cheese from your plate to your mouth. 

But they’re a bit dry and utilitarian. Their best quality is flat, much like a lot of presentations.

If the only thing your presentation has going for it is moving words from your head to someone else’s ears, you’re leaving a lot of potential on the table.

S.H.A.P.E.S. are how you engage your audience. The 6 components bring life and personality to a presentation:

S- Stories

H- Humor

A- Analogies, Ask questions

P- Pictures & Props

E- Engage the senses

S- Suspense & Surprise

This is a tool we implement in the SpeakEasy Intensive. It’s the difference between a presentation that falls flat and a presentation that jumps off the page.

You don’t need to include all 6 in every presentation, but make sure you’re incorporating at least one. If your content is feeling stale, go through the S.H.A.P.E.S. tool and think about what else you can include. I work with a lot of creative clients and I’m always surprised how few people apply their creativity to how they present their work.

Yes, they can create beautiful imagery and a gorgeous slide deck, but your verbal presentation and visuals should complement each other.

These are 3 creative examples of S.H.A.P.E.S. in action.

My clients at Fancy LLC started a talk about taboos in women’s advertising: “I’m Katie and I have my period. I’m Erika and I don’t have a period anymore.” This opening line immediately hooked the audience and set the tone for their talk.

My client Fuchsia Lin, a costume designer and filmmaker spoke about the threads connecting her work at Creative Mornings. She walked onto the stage with an oversize needle and thread. It was eye catching and funny and related to multiple themes in her talk.

Another client, an attorney in tech, was giving a presentation on legal contracts to sales and marketing. She made a potentially dry and boring topic interesting by appealing to emotions. This helped get stakeholder buy in. When she compared legal contracts to prenups, suddenly everyone understood why they were important.

For help transforming your next work presentation into a more engaging experience, let’s talk.

I’m Madeline and I turn introverts who are overlooked at work into confident communicators.

 
 

Hi, I’m Madeline.

I help individuals and organizations reduce conflict, increase creative output and bring more energy to their teams.

I've been called a lifesaver and a secret weapon because I can take all the ideas in your head and put them together in a way that’s quicker, clearer, and more fun.

 
Standing on Thin Ice

I recently went ice skating for the first time this season. It was the third time on skates in the last 3 years.

I laced up my new skates.

I got on all my winter gear.

I walked toward the rink in the brisk dark night and then...

I hesitated. I started to do what I often do: overthink.

I stood at the edge of the rink, hovering between ice and ground, and I had a moment of doubt.

My mind slipped into fear as I watched other skaters struggle, slip, and grip the wall. 

I wasn’t thinking about the fun to be had. I wasn't thinking about trying out new skates or that I had done this before.

I was thinking about falling.

I was strategizing how NOT to fall.

The problem with focusing on what you don’t want to happen is that it takes your attention away from what you DO want to happen.

When people come to me with concerns about filler words, I initially suggest we put them aside.

It’s not that cutting down filler words isn’t a worthy goal - we can always go back to it if it's still a problem - it’s that putting all your attention on what you don’t want to say is an unsuccessful strategy to create what you want.

It takes your focus away from the bigger goals:

  • connect with your audience

  • make your content relatable

  • get your message across clearly

  • get recognized for your work

It’s the reason that mindset is a key part of your success plan as a communicator.

Otherwise, you can have all the tools and strategies in the world but still be consumed with fear.

Want to learn the mindset for successful communication so you can stay focused on your bigger goals?

That’s exactly what I teach my coaching clients: the tools, strategies and state of mind to increase your confidence and get your message across in any situation.

Reach out and let’s set up a time to talk!

Haley Pickrell
Stop Walking Backwards

I was recently talking with a client and she told me how she approached presentations before we worked together.

It went something like this:

  1. Sit down at the computer

  2. Open PowerPoint (Google Slides, Keynote, choose your own adventure)

  3. Spend a bunch of time looking for images, fiddling with typefaces, trying out images and colors

  4. Get frustrated with the jumble of words and imagery on the page but so little progress after hours have gone by

  5. Call it quits

  6. Repeat next day

This is the way so many people approach presentations.

The reason it’s killing so much time and energy is you’re going about it backwards.

The quickest way to engage your audience is to first get clear on what you want to accomplish.

You need to be clear before you can make it clear to your audience.

It’s like doing a puzzle.

The quickest way to bring the picture into place is to start with the border.

Once you have the foundation, then and only then, start sorting the pieces inside.

Otherwise, you waste time on the details (like sorting through 1000 tiny pieces) and lose sight of the goal.

Want more help with presentations?

Learn 4 lessons I learned doing jigsaw puzzles.

Discover the most common presentation mistakes and what do about them here.

The Missing Piece of Your Presentation Strategy

For the second winter in a row, covid has struck our house, and for the second time, we pulled out jigsaw puzzles to keep us busy.

Not just because they were a favorite pastime when I was a kid, or because they can entertain an 8-year-old and covid plagued parents at the same time.
But because puzzles can also solve costly presentation pitfalls plaguing zoom weary, pandemic weary teams.

Presentations can be tricky, even more so online: 

You don’t always hit it out of the park on the first try: 

  • You might have too many pieces that don’t connect.

  • You might be missing pieces.

  • You might have the right pieces but lack a road map. 

Look no further than our pandemic puzzle craze to create engaging presentations that bring your audience along:

These are 4 lessons I learned from doing jigsaw puzzles with my kid:

It’s all in the framing 

In the early days of lockdown and remote first grade, I borrowed a puzzle from neighbors and attempted to engage my 6-year-old.

I loved puzzles as a child but this was the wrong puzzle.

We went from an 80 piece solar system puzzle to a 1000 piece book cover montage.

To make things worse, we set up our puzzle Command station on our dining table on top of a brightly printed Marimekko tablecloth.

It was pattern on top of pattern, color on top of color, and a big jumbled mess of puzzle pandemonium.  

Much like presentations chock full of charts, graphs, and teeny tiny text no one reads, the details were overwhelming. 

My 6 year old got frustrated and gave up. 

This is exactly what happens when you stuff your presentations full of data and details and your audience tunes out.

That’s why framing is so critical. 
Great presentations don't include every detail and story. They include carefully curated ones. 

If you’re worried your content is boring, resist the urge to add more. 
Instead, look to add less.
Find the hook that makes your content matter.
Get to work believing that your presentation is interesting and do the work to make it so. 

Paint a picture that fills in the gaps

We gave puzzles a second try In December 2020 when we spent the last 2 weeks of the year in covid quarantine.

I snagged puzzle #2 out of our building’s community room. The subject, vintage cars, held more interest with my little one. We were a captive audience and the puzzle was a novel pastime.

Puzzle #2 brought hours of entertainment, days full of deep concentration, and long chunks of family teamwork. 

As we progressed we realized the puzzle was missing eleven pieces. This made it more challenging but did not keep us from completing this small pleasure. Our brains had just enough information to fill in the gaps.

This is exactly what a story can do when you’re giving a presentation. You have a captive audience and you don’t want to squander it with unnecessary fluff.


Instead, you want to dazzle them with stories. 

Stories can fill in the gaps and connect the dots of how your topic is relevant and important to them. Research shows the human brain is 22 times more likely to remember a fact when it is wrapped in a story. 

Stories paint a picture, elicit emotion, and provide just enough information for the audience to draw their own conclusions.

Don’t forget your map

The first puzzle my family completed with all 1000 pieces was a montage of 64 lego characters.  
This puzzle came with a map - a larger blowup of the image - essential when placing 64 sets of identical Lego hands. 

While you can meander around without it, a map gets everyone situated and heading in the right direction.

It’s the same reason your presentation needs a roadmap. You can have the right pieces but if your presentation lacks structure and focus, it’s still going to be a mess. 

Your job is to fit the pieces together into one cohesive story. 


Start by articulating your objective in one sentence and use it as a guidepost for every decision, data point, and detail.

Strategy is Essential

Whether you’re doing a puzzle or delivering a presentation, you need a strategy.  

When we dumped out the new woodland puzzle yesterday, my now 8-year-old immediately started sorting border pieces, which is exactly what you want to do when you start on a presentation.

First, create the border. 

  • Before you dump all your presentation pieces into a slide deck, you want to be clear on your subject and point of view. This creates the foundation that holds the rest of the presentation in.

Next, sort by color and section. 

  • Once you have the foundation in place, you can start organizing the pieces into an outline.

Last, fill in the middle. 

  • After you have an outline, you can start filling in the details, data, and stories that create a cohesive picture. 



For help creating your presentation strategy and crafting communication that brings your audience along, reach out here.

 
 

Hi, I’m Madeline.

I help individuals and organizations reduce conflict, increase creative output and bring more energy to their teams.

I've been called a lifesaver and a secret weapon because I can take all the ideas in your head and put them together in a way that’s quicker, clearer, and more fun.

 
Mindset, Communication & perspective

If you want to change your experience, change your thinking.

It’s like moving the furniture.

You can have all the same pieces but if you move the couch, the entire room looks different.

That’s what it’s like when you change the thoughts in your head.

Your entire perspective shifts and everything looks different.

That’s why mindset is one of the 5 foundational skills in the C.A.L.M.S. framework to communication.

And that’s why I moved my furniture 5 times during the pandemic. (You can read about it my adventures in rearranging here).

You can have all the strategies in the world, but if you don’t change your thinking, not much else is going to change.

It’s the reason so many public speaking programs miss the mark.

It’s the reason you can have the perfect elevator pitch but you don't make any connections.

It's the reason you can be well rehearsed but your presentation falls flat.

Want to learn more about the C.A.L.M.S. Framework to communication? Read my article in Forbes.

 

Hi, I’m Madeline.

I help quiet leaders speak up in a world of loud talkers and I help organizations articulate their vision in clear, concise messaging.

I've been called a lifesaver and a secret weapon and my superpower is listening. I can take all the ideas in your head and put them together in a way that makes sense and tastes good to other people.

Get in touch at madeline@madelineschwarz.com

Are you in motion or taking action?

I’m reading Atomic Habits by James Clear and he talks about the difference between taking action and being in motion.

Planning, strategizing and learning put us in motion. They feel productive without actually moving us closer to our goal.

Taking action delivers results.

For example, watching TED talks, reading articles about public speaking, rewriting the same slide over and over again are all in motion.

These are not the things to spend your time on.

Taking action is:

  • Giving a talk

  • Practicing for a few friends and soliciting feedback

  • Raising your hand to lead the presentation before you feel ready

Want help moving into action?

I teach my clients 3 things:

  1. How to get crystal clear on your message and articulate it in a way your audience cares

  2. How to present your work with confidence in any situation

  3. How to apply a growth mindset and change how you feel about communication forever

If you’ve been keeping yourself busy with lots of motion, and you’re ready to take action, let’s talk.

Here’s what my client Mimi said:

"Working with Madeline increased my public speaking and presentation skills significantly. Using her tools, I got through a Today Show interview with minimal nerves, have spoken on panels, and presented to an audience of 500 people."

I would love to talk to you. Grab a time for a free discovery call.

There's no better time to take action.

 

Hi, I’m Madeline.

I help quiet leaders speak up in a world of loud talkers and I help organizations articulate their vision in clear, concise messaging.

I've been called a lifesaver and a secret weapon and my superpower is listening. I can take all the ideas in your head and put them together in a way that makes sense and tastes good to other people.

Get in touch at madeline@madelineschwarz.com

How to be calm and collected instead of frantically gulping for air

Water is the place I feel calm - beach, bathtub, lake, pool. I love them all.

I’m working remotely in Morgantown, WV this summer (my home state, if not my hometown) and we’re staying 7 minutes from the town pool. 

It’s reminiscent of my childhood, complete with teenage lifeguards and bad pop music, but this time I’m old enough to stay in for adult swim.

There’s something methodical and meditative about swimming laps. 
 The back and forth is calming and familiar. 

It requires just enough concentration and coordination to occupy the brain and take my mind off everything else.

Teaching my 7 year old how to swim is another story. 

What feels natural and fluid to me is complicated and chaotic for a beginner.

There’s a lot to coordinate.

Much like communication, it takes practice.

In the water, your arms and legs need to work together with your breathing to keep you afloat.

To communicate, your mouth and mind need to work together to get your message across. 

Sometimes it’s fluid and sometimes its flailing limbs and mouthfuls of water.

Sometimes everything is working and sometimes you stray out of your lane and crash into the side of the pool.

Both swimming and communication work better when you have a strategy and techniques to make it easier. 

But you have to get in the water.

No amount of reading or studying will help unless you get wet.

Having a coach and strategic advisor is like having a life vest, swim coach, and goggles all wrapped up in one:

  • They see where you’re going when your vision is obscured.

  • They throw you a life preserver when you feel like you’re drowning.

  • They cheer your progress when you’re too close to see it.

Want to dip your toes in the water? 

Schedule a consult and lets talk about working together.

 

Hi, I’m Madeline.

I help quiet leaders speak up in a world of loud talkers and I help organizations articulate their vision in clear, concise messaging.

I've been called a lifesaver and a secret weapon and my superpower is listening. I can take all the ideas in your head and put them together in a way that makes sense and tastes good to other people.

Get in touch at madeline@madelineschwarz.com